Your comments and suggestions are important to us, please email them to us at leicesterterrace.k83014@nhs.net 

*THIS EMAIL ADDRESS IS NOT FOR REQUESTING APPOINTMENTS OR PATIENT CLINICAL REQUESTS E.G PRESCRIPTIONS, HOME VISITS, CLINICAL QUERIES, AND IS NOT MONITORED ON A DAILY BASIS*.

You will need to call reception 01604 633682 from 8am for same day appointments. Same day appointment access will close once all appointments have been filled.

Alternatively, you can access appointments and prescription requests through online services via our website. General queries will be acknowledged within 5 working days.

IF YOU HAVE A MEDICAL EMERGENCY CALL 999.

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the surgery on 01604 633682 to speak to a member of the management team. 

Click to download the Leicester Terrace Health Care Centre Complaints and Comments Leaflet. Complaints Leaflet